Posts Tagged ‘photo marketing’

“I work so hard to get where I am today….”‏

“Exertion makes weak people strong, sloth makes strong people
weak.”
~Socrates~

In this recent photography marketing newsletter, I received this response
email from Simone….:
“….omg this is soo true.
can I put in a really good topic suggestion in which personally i need help in myself.
I would love to know how to deal with so-called photographers who think they know it all but their work is worse than mine
i.e quality and composition..mainly composition and they get ten times more work than I do and I have also been in the industry 2 more years than they have.
It kinda hurts me..I work so hard to get where I am today and then these random GWC comes along.
I just can’t cope with big-headed guys who think they know everything and think they can have a full-time job in photography
yet I can’t. Sad smile emoticon
I do beleive there are many people in my situation.  I know I could be jealous that they get work
but I don’t understand how they can get work and I can’t and their work is a lot worse of mine. Sad smile emoticon
I would so love your opinion on what you think. Simone.”
Simone, thanks for the comments and your ideas. Let me address each of
your observations and give you and my readers a complete and honest
(would I give this any other way) analysis.
What I have to say I feel is very key and very important to anyone
in business or anyone who wants to grow and expand.
Life is all about growth. Expanding, and becoming the best
and most productive person you were meant to be.
And in business
we have an excellent vehicle and opportunity to become the best
we were meant to be. At least we should be passionate and filled
with conviction about what were doing, in order to tap into
these passions. Business is an outlet. A form of expression.
I assume you, and most other so called photographers are also
passionate about photography and business.
Your first point:

“I would love to know how to deal with so-called photographers who think
they know it all but their work is worse than mine
i.e quality and composition..mainly composition and they get ten times more
work than I do and I have also been in the industry 2 more years than they
have…”
You are stating four things here:
*they think they know it all
*their work is worse than yours
*they get ten times more business
*you’ve been around longer
See it?
Are you sure they think they know it all? Usually people
who think they know it all manifest this in some way, AND,
we all know, they really know squat.
They are all talk.
But, you say they get ten times the work,
AND, with an inferior product. (or at least not as good as yours)
So, they must know something. Since, they are out there
doing it, making something happen. No?
Do you see where I’m going with this? The key could
be you. Maybe it’s something you’re doing, or, not doing.
There is a built in contradiction.
Listen, one of the best, most poignant words of advice I ever
heard in business was from my mentor, Dan Kennedy. And this
point is relevant right here and now. Here it is:
“The key to success in business is by becoming completely immune
to criticism.”
I’d like to add to that that one of the worst forms of
criticism is our very own. Self-criticism. Much of what you say about what the
other photographers are like could be coming from you. But let me
give you the benefit of the doubt, and assume they are acting like
they know everything yada yada…..I still say: “Who cares?”
You shouldn’t.  Become immune and stay centered and focused
only on what you are trying to achieve. Everything else is a waste of energy
and may seem like sour grapes to the outsider.
The fact that you’ve been around longer is irrelevant as well. If they
are getting ten times the work, there has to be a reason. Their must be!
After all, they’re getting the work.  Doesn’t matter who’s better. People
buy for reasons we often aren’t aware of. I always said that marketing is the key.
What is it they are doing? Something has to be working in their advantage.
I also have been saying for years that it takes much more than just being good.
Long gone are the days when one could open a photography studio up, hang a
sign, get some gear and a business card and business would come. Business
will not come to you, no matter how good you are or how long you been in business.
That’s arrogance and laziness. One has to have goals that are clear, passion filled,
exciting and worth shooting for
. And then act on them. Again, and again.
In my opinion, the best way to deal with those photogs is to ignore them
and focus only on what you do best. And have a clear plan and the willingness
to act on those plans.
For me, my personal experience has been to out-work, out-market, out-perform
and out-produce the competition
. I am willing to go the extra mile.
When you do this, you feel good about yourself. You don’t waste much time
on what others are doing, unless you see them doing something right.
It’s all about what Gene Landrum talks about in his books on
success and power, namely, having a Locus of Control”.
“Individuals with a high internal locus of control believe that events result primarily

from their own behavior and actions. Those with a high external locus of control
believe that powerful others, fate, or chance primarily determine events.

Those with a high internal locus of control have better control of their behavior,
tend to exhibit more political behaviors, and are more likely to attempt to influence
other people than those with a high external (or low internal respectively) locus of
control. Those with a high internal locus of control are more likely to assume that
their efforts will be successful. They are more active in seeking information and
knowledge concerning their situation.”

There’s more to it than that, but the key to remember is in that last paragraph.

yours in photography,

Robert Provencher
P.S. Read past issues of photography marketing gold HERE



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The number one business killer

“A smile is the lighting system of the face, the cooling system of the head and
the heating system of the heart.”
The number one business killer
Can you guess what it is? Let me give you a hint. Watch the video. It’s a short one,
28 seconds long….
That was me waiting at the service dept where I was bringing my motorcycle in
for, well, you guessed it, servicing.
What do you think they’re doing? Who cares. What do you think I think
they’re thinking?
Likely something like: “We’re too busy doing important shit on our computers
over here. So go away. Don’t bug me. Besides, that’s not my dept. We’re in
products, not service. You scumbag! I’m not even going to lift my head and say hi,
back to Solitaire…..”
I was standing there. Waiting. No one said a word. I felt like I was
invisible. The two people that were there had their heads glued to their monitors.
I waited. Waited some more. Nothing. So I shot the video, partly out of boredom,
partly because I wanted to show you.
I guess by now you’ve figured out what the number one business killer is.

You might call it bad service. Although that is true, there is a bigger picture.

We see it everywhere. I get clients telling me that they actually called studios
(before they became my client) and no one called them back. For shame.
The bigger picture is this: apathy. Folks, and those who hire them,
simply don’t give a crap. Ok, maybe they do. Inside. Way deep down,
if I cornered them and forced them to answer, they probably would say,
yes, I care.
No you don’t! And if the real person responsible really cared,
they’d do something about it. Like what they do when they train wait staff
at our favorite restaurant. You KNOW they are well trained. NO ONE ever,
ever, never gets ignored at this restaurant. And it’s because the owners care,
and have taken the time to implement strategies into their day to day
operations that reflect this.
Break the rules, and you’re fired. Why? Because
clients matter most. And we must SHOW them. Not just talk it up.
The number ONE reason why people switch business’s is apathy.
No other reason comes close statistically.
How do you solve this issue?
At our local bank they have a welcome desk up front, as soon
as you walk in. And when you walk in, a smiley, pretty young lady
asks: “How are you?”
What do you say when your clients phone or drop in at your
photography studio?
The bank folks get it. Well, mostly. I think they blew it in the
last year. How? Well, now I walk in, and now there’s a dude, in a suit! yucchhh!!
Some dude with a beard, older guy, my age. You know, executive
looking guy, grey beard. In a suit. Guess what he’s doing??
Need a hint? Watch that video again. You got it! His freakin
head is buried in the computer!! No way!!…way…..this sucks big time…
So I brought this up to our account manager once, whilst chatting with
her about some banking stuff, and asked who he was. I figured maybe he was
some tech dude playing with the computer and doing tech stuff,…in a suit.
Or maybe the CEO of the bank, dropped in, and he had to check his facebook status
and update it to something like: “stuck at a bank with no computer
and had to use the customer service one…how bad is my day…my suit
is wrinkled too…waaa!!”
Oh, he’s customer service. I thought, oh you mean customer turn off! This guy ain’t
working!
He’s not even saying hello. And he’s wearing a freakin tie!!! What?? I’m supposed
to somehow be impressed by this dude? Gimme a break….
Something’s failing here somewhere.
Don’t start whining and bichin’ to me about
business when you can’t even take care of the very basics of good customer
service.
Apathy.
Key: The most important asset you have in business is your list of clients and you relationship with those clients.
Nurture it. Call them. Send them love letters and cards, or newsletters or something. Show them you care at all levels…
Just do it.

yours in photography,

Robert Provencher

P.S. Read past issues of photography marketing gold HERE



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How to create the ideal price list for your photo studio.

"Most successful men and women have not achieved their distinction by
having some new talent or opportunity presented to them. They have
developed the opportunity that was at hand."

~Bruce Barton~
 

How to create the ideal price list for your photo studio.

I get asked the question quite often. How do I create a price list?
Where do I start? What do I price my services at?
For me, I find it an easy task and not confusing in the least.
For those starting out, I can see where it might seem like a complete
maze of confusion. I get the sense also that many photographers,
especially the newbs, treat the price list like a holy grail of marketing.
As if it is the one thing that will solve any and all marketing issues. I'd like
to clear the air on this one right now and give you some solid strategies on
creating functional price lists. And how to use it as marketing tool. (not marketing strategy)
First off, your price list is just that, a tool. In and of itself it is not a marketing
strategy. For some other business's, it can be. Think about the restaurant industry.
Some of the most advanced marketers in the restaurant industry analyze, scrutinize
and fine tune the menu to such an advanced level it has become an art form with a solid, measurable and technical strategy.
 
Why? Simple. The restaurant is all about the experience. The menu is the
gateway to that experience. It holds the promise of magic, mystery and a
tantalizing journey of the tastebuds. It is very key!
 
The restaurant industry studies, tests, tweaks and manipulates their menus
for maximum results. It is a key instrument. It makes sense.
For photographers, I am reminded of one visit years ago at my very
first big city wedding show. I was doing "research". Looking for ideas
on how to market my own photography business, specifically booking weddings.
I was let down in a big way. Sure, I got some cool ideas on booth design. But
that's where it stopped.
What I found appalling was the fact that most photographers were simply standing
at their booths, jamming their prices lists
in anyone's hands who passed by their booth.
And their were hundreds doing this, and thousands of attendees dropping them
into their bags. I'm convinced most never got read. They likely got trashed.
I was fortunate enough to have worked for two studios before I went on my own.
One studio was a high end industrial photography place, the other a high volume
franchise photographing portraits.
 
Both had valid and useful strategies in their price lists. When I went on my own,
I created my own price lists, but I didn't truly learn how to create the best
price list for my studio until I learned about marketing.
Here's what I gathered so far on creating price lists for photography studios:
*your price list is just a tool, not a marketing strategy. It does however have
some elements of design and marketing. Don't rely on it and only it
to grow your photo business.

 

 

*Focus much more on good rapport, good product and service. Blow your clients
away in these areas, and the price list becomes secondary. Useful, but secondary.
 
*Your market position will be far more valuable over the price list,
and how people respond to your prices and packages.
IE: If they don't know you, you have to earn their trust. You don't achieve this
with a great price list alone.
You need to go through the 101 smaller steps to earn
their complete and heartfelt trust. No one by passes this step. In time, with market
position, people don't question as much, since the trust is pre emptively earned.
 
*Have several price lists. One for each category. Nicheing helps speak to each
client and their specific needs. IF one for maternity, one for fairy portraits, one
for families etc etc etc. This way, you get to use the price list as opportunity to
better communicate to that market and create specific offers and packages. IE You
may not offer large wall portraits for maternity sessions, opting for smaller,
more intimate products that make sense and use terminology that is consistent.
 
*Always package, never a la carte. I believe in the three or four tiered
packaging approach. One way to describe this is: Bronze, Silver, Gold and
Platinum. The lower and higher priced packages are there to put the middle
packages, the "target" packages, in perspective and make them more attractive.
 

 

*You determine the price, not the market. Of course there are some
limitations and logical parameters, but overall, you get to decide. In other words,
don't go to your ten closest competitors, average out there prices, and make yours
a  tad less. Or, worse yet, ask your clients: "What would you pay for this?"
A large part of what determines your price is your ability to sell. Your confidence
and ability to not blink when you quote your price plays a role here.
 
*Add as many low cost, high perceived value items in your packages.
This is part of learning how to package and bundle your offers.
 
*Communicate in your price list and avoid weasel clauses. Any conditions
or exceptions will send doubt to your client. Careful not to create many mountains
or barriers. Your price list should create a clear, direct line of communication
with your client, and do this effectively. It, in a sense, becomes a sales tool when
used for maximum communication.
 
*Should you reveal and be open with your price list? Many will disagree
with me on this on, but I personally believe in being open, and generous
with my price lists. However, not in the sense of using it as a marketing tool.
For me, and my prospects and clients, it becomes secondary. A "oh, by the way,
here's the pricing menu.."
sorta deal. I am open with them, but cramming it
in their hands and leaving it at that. I am not into hiding it, waiting and trying to
manipulate the client into coming into the studio first. I much rather focus on
creating a very strong market presence and position first. Sometimes the price
list is used as a qualifier. Scaring some away. But overall, my pricing is easily
accessible. Online, it's not "in your face", but available.
 
*Have a worthwhile product and service. Of course. This is a given,
often neglected idea.  A gifted product is far more valuable than a gifted, well
designed, super perfected price list. Don't you agree? Enough said.
*Give a ton of information in your price lists. My price lists are typically not
less than four pages. One page prices lists are used for special event photography
such as fairy day:
See sample:

 

Click on image for larger version.
To a 17 page, multi-page price lists such as my wedding price list,
which you can SEE HERE.

 

 
My baby price lists has 9 pages and for most of my
pricing there are dates on them. See example of that here.
When I was very eager and working my butt off to book weddings,
my wedding price list was over 24 pages long. AND, I had each one
bound in a black folio style paper binder. It make a wow impression.
And, I booked a LOT of weddings. Still do. I also used it as
a guide to follow when interviewing clients.
There are other influence when creating your price lists.
Items such as history with your client. Do they know you, have an idea already?
Everything you do in your studio should support your prices. Any
incongruities will create tension and confusion. A confused client
is a non buying client.
Also, remember to never compete on price alone. Metrics other than
value
aren't any good.
I have a lot more to say about this topic, and many examples to
show you.
Join me this Thursday, July 28th, 8:00PM EST, if you like, as I present a webinar on pricing for photographers.

 

 

 

Also, feel free to send me an email if you have any questions. I answer all!

 

Maybe not right away, but I do get to them. (unless they get missed because
of gremlins or spam filters).

 

yours in photography,

Robert Provencher



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When and what do you delegate your activities in your studio…and why?

“The first step toward success is taken when you refuse to be a captive of the
environment in which you first find yourself.”

~Mark Caine~
NOTE: I am on the road this week, taking a one week getaway by myself, on my
motorcycle.
You can follow my adventures and personal projects, if you
like, such as the Antigonish, Nova Scotia 5 Mile Road Race I just ran in in
Luna Sandals, and other craziness, by friendin me on facebook.
CLICK HERE
When and what do you delegate your activities in your studio…and why?
Good question. And one that doesn’t get asked that often, if at all. Yet, in this
question lies the answer to growth success, prosperity and freedom.
In his book, “The E Myth”, Michael Gerber talked at great length about
how most people in business aren’t entrepreneurs (E=entrepreneur)
but technicians suffering from an entrepreneurial seizure.
When I first read this, all the lights went on and the bells started ringing
loud! This made too much sense.

He talked about how we’re busy, burning out, doing it, doing it, doing it, doing it,
doing it, doing it, doing it,…etc etc etc

Until we can’t do it anymore. And we quit, because we can’t fight anymore.

The secret is to learn to delegate, and knowing what to delegate. In a nutshell
Michael states that optimally one should be spending 90% of our efforts on
strategy, and 10% on the hands on.

Strategy includes the creation of systems that removes discretion at the level
of the employee (bing! fries are done!), but mostly-this is how I understood
it anyhow-  a large part of strategy is marketing.
Whoa!
Marketing. The lifeblood of your studio, or any business. And let’s not
be simple about this. It also includes not only the acquisition of clients
(which, in a nutshell is what marketing is all about), but in the aftercare,
the handling and on going maintenance of said clients, once you got em
in the door.
Because your main source of future business will come from them.
Cool? Or what.
So one day a few years ago, I whipped up on a whim a chart,
so to speak. I called it, for lack of a better name, the Marketing101,
marketing activitiss and strategies chart.
Do you like it so far? I’m not sure it makes any sense,
but I’m trying here. Bear with me.
I drew a line. ON the bottom of that line are the activities one should
always delegate.
Now, I should mention, if your starting out, you may have to wear all hats
and do all things, with the goals and complete intention of peeling away
these delegatable activities as soon as possible.
Once you do that, you free up more time that you can dedicate to,
you guessed it, more marketing. Marketing is everything. Let’s always be clear on that.
Call it strategy, if you like, like Michael does, but nevertheless, it’s all about
what you do to bring your client to the door and what you do to keep
them coming back.
Don’t forget, in that list, to delegate the grunt work and menial
tasks. For instance, displays. The action of getting out there, creating
contacts to have awesome places to display, and the creation of said display
should not be delegated. But, once you have the strategies in place, then
by all means, free up your time by outsourcing and hiring minimum
wage help so you can better spend your time on the big picture
and further your marketing strategies.
yours in photography,
Robert Provencher



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Secrets of Creative Genius

“Successful people are successful because they do more things that increase the probabilities that they will achieve the success they want.”
~T. Harv Eker~

Secrets of Creative Genius

When I was a young boy, I never really played in team sports. Sure, I played
hockey. But I never played on an organized team. All my friends did, but me.
Instead, I grabbed my skates and stick and every day after school headed out
to the local rink and played “pick up” games.
In the summer, we played on the streets. Known as “street hockey”.
Everyone did it. And we headed home for supper, ate, then headed right
back to play some more. It was what we did and loved to do.
I also played tennis, by myself, against a huge wall at a local school. Hitting
the ball over and over.
It never occurred to me that I wasn’t a team player. I loved hockey, like
we all did. Hockey players were my heroes. I had t shirts with
their caricatures and names on them, the way many girls have
Justin Beiber on their clothes. Players like Jean Beliveau, and my
favorite, the “roadrunner”, Yvon Cournoyer.
(The Road Runner….by the time he was an 18-year-old star with the Montreal Junior Canadiens,
Cournoyer’s legs were so muscular that his pants had to be specially tailored to fit his legs. He constantly practised his shot using a lead puck that weighed more than four pounds and was soon known for his quick and heavy wrist shot.)
I doubt there is anyone, even today who could catch up to this guy once he got the
puck and made it over the blue line. He was fasssstttttt!! (I get chills to this day
when I think back to those days in our house, tee vee turned up, Saturday night, the Montreal Canadians played some other big six team, especially one their biggest rivals, the Boston Bruins, and Yvon got a breakaway….my mother would yell so loud the roof would raise a few inches. She being, in spite of 100 scottish descent, a hard core Montreal Canadian
fan like no other…)
Anyhoo, I digress. When I look back of my lack of team
participation, I don’t feel so bad for not being a team player.
As a matter of fact, as it turns out, one of the key traits of creative genius
is, according to Gene Landrums research, “introspective loner”.
Makes sense to me. My mother always  said I was a loner. And I was.
This whole team thing never clicked with me. Some might call it
snobbish, others creepy and still others may thing me a dreamer and
stuck in fantasy land.
But maybe these are all good traits. Nothing to feel bad about.
According to Gene Landrum, who has written and researched success traits
extensively, likely more than any other success author out there, has created
a list of secrets of Creative Genius. Here is that list:
*inquisitive to a fault
*tend to be introspective loners
*don’t get ulcers, they give them
*have the attention span of a gnat
*are impatient, impulsive and intolerant
*see the world through a philosophical filter
*see-starters who are prodigiously productive
*seldom if ever enjoy the frenetic trip to the top
*armored with and inner belief system of “I am special”
*family, friends and bosses see them as ticking time bombs
*they view the battle as a game with fame and fortune as the spoils
*tend to exist in a netherland of fantasy fixation on a mythical mission

*tend to be loved by disciples, feared by peers, and hated by the landed gentry
Do you see yourself in this list? Have you ever felt bad about any of these
traits? Has anyone ever tried to make you feel bad, less then, or critized you for
not “fitting in?”
If so, you’re in good company. Successful types march to the beat of their own
drummer, as they say. Going alone and not conforming is not always
easy, since we feel pressured, we bend, break and conform. Sad.
The goal is to not listen to others, but to be true to yourself. As Joseph Campbell
states, “follow your bliss”…..

“If you follow your bliss, you put yourself on a kind of track that has been
there all the while, waiting for you, and the life that you ought to be living is
the one you are living. When you can see that, you begin to meet people who
are in your field of bliss, and they open doors to you.  I say, follow your bliss
and don’t be afraid, and doors will open where you didn’t know they were
going to be…”

There are no “secrets” to creative genius, but there are clues and hints,
and characteristics that we can look for, nourish, enhance, live and
encourage in ourselves.

For us photographers, being in such a passion filled and fun profession,
this applies on so many levels. So take a good hard look at yourself,
look at that list, and go kick some serious butt. It’s what were here for.
yours in photography,
Robert Provencher



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“It’s a bad time to be a photographer…there’s no money in photography anymore…”

“You gain strength, courage, and confidence by every experience in which
you stop to look fear in the face. You must do the thing which you think you
cannot do.”

~Eleanor Roosevelt~
“It’s a bad time to be a photographer…there’s no money in photography anymore…”
Before I get into this weeks newsletter, read the following story
on believing and beating the odds….a quick story
about one of the greatest women athletes, Wilma Rudolph…

“The doctors said she would never walk. Her mother said she would. Wilma chose to believe her mom.
She was born prematurely on June 23, 1940 in St. Bethlehem, Tenn. She
weighed 4 1/2 pounds. The bulk of her childhood was spent in bed. She
suffered from double pneumonia, scarlet fever and later she contacted polio.
After losing the use of her left leg, she was fitted with metal leg braces when
she was 6.
To make matters worse, her family was poor and could not afford good
medical care. She was from a large family. She was the 20th child of 22
children. Her father was a railroad porter and her mother was a maid.

Her mother decided she would do everything she could to help Wilma to walk
again.
The doctors had said she would not be able to walk. She took her
every week on a long bus trip to a hospital to receive therapy . It didn’t help,
but the doctors said she needed to give Wilma a massage every day by
rubbing her legs. She taught the brothers and sisters how to do it, and they
also rubbed her legs four times a day.

By the time she was 8, she could walk with a leg brace. After that, she used a
high-topped shoe to support her foot. She played basketball with her brothers
every day.

Three years later, her mother came home to find her playing basketball by
herself bare-footed. She didn’t even have to use the special shoe .

Long story short….Rudolph was considered the fastest woman in the world.


She won three gold medals in the 1960 olympics….”

And the rest is history.
Why do I tell you about Wilma Rudolph? Simple. Without belief
and hard work, your odds of success are severely limited.
This all started last week when I emailed everyone with a notice
that Jaco Fourie, one of the best wedding photographers I have
ever met, was coming to Canada to put on a multi-day workshop,
and that there was three spots left (me thinks he sold out, but
if you’re interested, click on the link and follow to his original
page…) That link again is here. Just go look at his work and tell me his wedding
images aren’t some of the coolest, high impact wedding photography you’ve ever seen.

After I emailed y’all, I received this email:


“Gee Rob, I’d love to come, but I’m 2000 miles away.

Great pictures are nice, but when you have no business, you’re not taking any pictures.
It’s a bad time to be a photographer – so many studio doors are closing in my town – including mine.
I will still shoot part-time, but there’s no money in photography anymore, unless you conduct seminars and sell DVD’s.
Isn’t it interesting, people ( like you) have resorted to selling “how-to videos” to make
money. Sandy Puc is known for this in the U.S. She tours all year and never takes a
single photo at her own “studio”.”

My reply, and he caught me at a bad time. (I was feeling terribly
optimistic and up beat, and this was like a volley of stinging arrows,
so I got a little defensive….)

“(Name withheld), you’re dead wrong. I earn over 90% of my income through weddings,
babies and families. I make another 5% through education, which I do through a
neurotic need to help others, and my other 5% through real estate investments, which
are largely long term investments, since I do NOT have a pension to rely on.

Your observations are dead wrong. Sorry. Jaco and many, many others I know are in
the same boat as I.

Your views are poisonous and likely the true cause of your frustration and/or failure, if
indeed you’re experiencing any- or frustrations. Just saying. You’re arrows and attitude
sucks. The truth is I am calling it the way I see it and I do want to help, but your
comments are wearing me thin. You can hate me now and unsubscribe in anger as
others who feel the same way have done.

respectfully,

Rob”

You see, I just finished an interview that week with a guy by the name
of Robin Hickman, who lives and works in Bozeman, Montana,
has a stay at home wife and three daughters. And, he’s totally crushing
it when it comes to running his photography studio.
Then reason he’s successful has  a lot to do with marketing, but first and foremost,
it’s because he believes. And he has the right attitude.
You’re heard it a million times, and I’m gonna say it again, attitude is everything.
His happens to be a real bad one, tainted with mis-informed negativities, lies and
myths that he chose to believe in, therefore painting himself
into a corner and creating his own reality.
Attitude is SO important, I could write for days on it.
Also, some folks get real negative and whiney about photographers who sell
information. (his email had  a heavy dose of anti-information selling to it.
I know there are debates going on right now, with some photographers
believing that any selling is somehow wrong, tainted and takes away any
and all credibility from the information being delivered….uh? I don’t get it.
I want information and devour it. Without it I would suffer and get stale,
dull, whiney, and god forbid, maybe even negative. Heck, I don’t care what
your background is. You could be a mailman with great research skills
and if you brought to me, say, for example, the top 20 best all time poses
for brides and how to light them
, and put all the energy and effort into this
product, and it was good, I’m buying it! Or should I say, “investing” in it.)

Thankfully they are the vocal minority.
When a photographer, or anyone, has some useful information for sale, if it’s good, I
want to invest in it. I have boxes and boxes of cassettes and books, DVD’s, CD’s and
manuals all information on growing myself, growing my business.
Successful photographers have large libraries. Struggling photographers
have large teevees……
Anyhoo, I was also chatting with Sandy Puc, since she got honorable mention
in his email. She cleared this up a while back in one of her recent webinars,
and here’s what she told me recently…….

*****************************************************
From Sandy Puc:
Just FYI- a little Sam business history.

At the max of my carer I was shooting 1250 session a year (by myself) and my staff
did another 750-950. We had 7 shooters, 38 employees.  We were a high volume
moderately priced studio. It was that year that I reached my goal of 1.5 million gross.
(But I sold my soul to do it) The good news is that shooting that much volume, I
gained skills. To be fast and efficient
.

At that point  (I was really burned out) So I decided to become a high end boutique
studio. To be honest, I was tired of killing myself. We raised our prices, changed our
look and tried to emulate the look and feel of success. We slowed our session count
but did not loose money in the process. Today, I shoot 4 days a week. Tuesday
Friday. I still shoot 7-10 a day (because i like that) I do not shoot weekends at all.
I have two other shooters. One that only works 3 days  and does no more than 9
sessions a week and one that only shoots 1 day a week

(5 sessions). That is what they like to do, so that is what I let them do. We of course
make less than 1.5 million at the studio, but I my COST is down, my expenses are
down and we are FAR more profitable and far less stressed. We LOVE to go to work,
we LOVE to work with each other and we LOVE our clients.

Changing my life has enabled me to share my knowledge with others. I love being an
instructor, but that will never take me away from my true love..Shooting.

Can you let (name withheld) know that I do indeed shoot more sessions that most
photographers do in a year.
This year I will shoot about 350 (all by myself) in addition
my staff will shot another 750. It is true that we used to shot 2300 a year so we are
down, but that is a choice I made so that I could teach.”

**************
Emphasis and underlining mine.
I know many photographers who are rocking it. I also hear the complaints. Listen,
in any business, the rules are the same. It takes hard work, risk, constant and steady
growth in the face of adversity (for many, these days, it’s the “economy”- but as Robin
mentions in his interview, in spite of  a tough economic downturn in his area, he’s still
very busy.)
But I focus on the growth and profits and good stories.

So don’t buy it, that….“It’s a bad time to be a photographer…there’s no money in photography anymore..”….nonsense.
If you do, the it will become true for you……
Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.


yours in photography,
Robert Provencher



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Excellent interview with Robin Hickman

Special Notice from No Bs Photo Success co-founder Robert Provencher…

I’ve been doing interviews of other photographers for a reason.

Even though it’s audio, not a visual medium, the value is in the stories and ideas, and this month’s NO Bs interview with Robin Hickman is by far one of the best takes on how a photographer grows his studio, expands it into different markets, in this case boudoir (you really gotta hear this story! It’s amazing…)…

and the insights revealed.

Robin, in this interview, talks about how he grew and continues to grow a successful photography studio in the smallish town of Bozeman, Montana.

He lives with his wife and three daughters, all dependent on him to “bring home the bacon”, so to speak…..whoever says owning and running a successful photography studio is impossible is full of beans! This guy is the real deal, and all you need to do is follow his lead…..GO To the forum and LISTEN HERE

Yours in photography,

Robert Provencher



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“Will your Marketing Strategies work to market…”

“It’s not that I’m so smart, it’s just that I stay with problems longer.”
~Albert Einstein~

I recently received an email with a commonly asked question. Here is the basic
crux of the matter…..
“Hi Rob,
Will your Marketing Strategies work for someone who wants to market Paintings to other photographers?  Or paintings directly to clients?…
I could easily re-phrase to to read:
“Will your marketing strategies work in selling and marketing to other markets?”
Of which I could offer a resounding YES!
All good marketing transcends any and all markets, and is
easily applied to any industry. The only limitation is in our own
minds, and in the calcified beliefs and cultures evolved in other
industries through years and years of doing it a certain way. In other
words, one needs to ignore the way “things are done”
in any specific industry, and create new and innovative
ways that allow them to stand out, of course, following
the basics of solid marketing…..
The solution is innovation. Let me explain and give you
an over view of what marketing is, exactly, and how it applies
to any market or industry.
The first step one needs to do is answer the question:
“Is there a demand for this?”
Or, will people buy it?
Not, do people need it? Will they buy it?
If so, then who is that market?
Knowing your market and who they is essential. That way, you
can speak directly to them, in their language, addressing their fears,
their hurts, their anxieties and hot buttons, and pitch them
an offer.
The offer is the message. What you tell them about it.
How it will solve their problems. How is it bundled (think about
The Babies First Year Program that is so popular with many
portrait studios as an excellent example of a good pitch, a good
“offer”)
The offer is key. What is the big benefit to them. How will it help them.
I always warn against creating offers that are solely based on
“best price”.

Why? The risk when going down that road
is becoming another voice in the crowd. You won’t get heard. You risk being
drowned out.
The key is to package and bundle something that is unique to your
business. This applies to ANY INDUSTRY!
How can you stand out and offer something that is unique, innovative and creative.
And by creative, I don’t mean nice logos or clean, witty, fancy image
ads. Nay nay…it has to be specific and measurable.
By the way, if you want to dig through the newsletter archives and go looking for gold,
I guarantee you you will find tons of nuggets on marketing, mostly for
photography studios, in my photography marketing archives.
Onwards…….
Once you determine who your market is, and you’ve created a great offer,
Or series of offers, you must find and use the best way to communicate to that
market.
All of this is not new. Dan Kennedy, amongst many other marketing gurus
I’ve studied over the years, follow the same steps. In  a nutshell, they are
1-Market
2-Message
3-Media
In that order. Most business owners fail here and skip over number one and two
and jump right into media. ooooppps! Big mistake!
Again, that’s where most fail. You don’t have to. If we look at why most fail
in these steps, we can learn. Most fail for very simple reasons.
They are:
*laziness
*the allure of image advertising and/or the siren call of a magic wizard who will
wave  a wand (for a hefty fee) and apparently and magically make all
our marketing challenges go away.
As if it were that easy.
Fact is, there ain’t no such a thing. The key and big answer is
we need to be responsible for our own marketing.
Michael Gerber, in the E-Myth, states that most business owners
are nothing more than “technicians suffering from an entrepreneurial
seizure.”
How true. He also states that the real root of a successful business is
in the systems and strategies being created, used consistently,
and implemented.
That’s just another way of saying marketing. Marketing is strategic.
The more time we invest in that area of marketing, the better off we’ll be. You can’t get
far by trying to delegate that to an outside source (for a hefty fee)
or by simply copying what every else is doing in your industry.
And, if you’re always doing the grunt work, (being a technician),
you still won’t get ahead. You’re only allowing yourself to stay stuck
in the mire of everyday mundane tasks when you could be investing
your energies and time in building your business.
In a nutshell, learning to me a marketer of whatever service
or product you’re into, is essential to business growth and
profits.
I know. I’ve lived this for years, no, decades, and practice what I preach
in my own photography business, and have consulted with lawyers,
weight loss coaches and more, always using the same, exact strategies,
without fail.
Let’s get back to your question:
“Hi Rob,
Will your Marketing Strategies work for someone who wants to market Paintings to other photographers?  Or paintings directly to clients?…
The first thing you must do is, like I mentioned earlier, see if
there is demand. Will people want and buy this service?
You could offer an initial discount for those who aren’t sure. Or a free sample
for qualified leads.
Or, better yet,
you could put together some fine examples from your portfolio,
AND, create a special report that reveals how they in turn could us
those same ideas, using your service, to market and sell this product in their respective photography studios.
You need to ask. Show. Offer and explain. Preemptively answer
any and all objections. (Objections, by the way, hold the key and are
pure marketing gold. The more you have, the more ammunition
you can create. Ask as many possible objections and come up with some
solid, well researched answers and that will be a large part of your sales message and marketing.)

If no one answers the call, if they don’t ask : “yes, tell me more, I like what Isee
and am interested…..”
then you’re either doing something wrong or you’re
product/service simply has no market.

If they raise their hands and show interest, then you’re off to the races.
You may have a winner. Knowing your market and getting into their heads
is key. When Dominoes Pizza went after sales, they didn’t stress
homemade pizza like mama used to make or best price, instead, they
knew their local market was college students and teens, and their most pressing|
hot button was time and speed. Hence one of the best offers I’ve ever seen:
” Hot fresh pizza delivered in 30 minutes or less or it’s free”
Or something like that. You get the picture.
The point is, these fundamentals apply to all areas, all industries
and services. The best marketing can’t create demand. You need to
innovate and create offers.
Once you build your business, the best and meanest way to grow it
is by staying in touch with your past clients and/or those who
have expressed interest. And you need to do this using
the most effective ways that communicate to them. Typically, these
are not BIG media, but simple, effective and direct techniques such
as email, direct mail, phone…etc etc.
The most valuable asset you have in your business
is the relationship you have with your clients.
yours in photography,
Robert Provencher



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Some random thoughts on success and marketing from the road…

“If education is too expensive, try ignorance.”
~Dan Kennedy~

Greetings folks…..just got back from a two week adventure in Paris and Nice, France.

Traveled with some good friends and did quite a bit of walking, exploring
eating and as usual, marketing.

Marketing is a never ending constant in my life, and when I travel I find
more inspiration, more ideas, partly because I am removed from my
usual routine, partly because I am in a new place and my guard is down. Relaxed.
Open and receptive to ideas. I love it.
Personally, I don’t understand how and why anyone can’t find so
much inspiration. Maybe it’s just me. For me however, marketing isn’t just
about business. There is a large creative side to it. It also involves personal
development and improvement. Everything plays together and one influences
the other. When I improve and challenge myself, it spills over
to many other areas in my life, including my abilities as a photographer,
marketer or as a person. It’s not something I care to “turn off”.
It’s life.
One morning while everyone was still in bed, I was enjoying my coffee and apples, I dug through my laptop looking for something to read, watch or listen to. Lo and behold I found three audio files that I totally forgot about. They were from philosophersnotes.com and I believe were free samples. I forgot I had them and was excited t dig into some learnin’….

The one audio I listened to was a summary of the book entitled The Four Agreements, by Don Miguel Ruiz. Amazing.

Here are the main points I got from listened to Brian Johnson’s distillation and summary:
*there are four agreements:

  1. Be impeccable with your word.
  2. Don’t take anything personally.
  3. Don’t make assumptions.
  4. Always do your best.

I was impressed by the ideas and content in this book, and trying to explain it in a brief email would not do it justice. However, the big picture I got was truly enlightening.

Impeccable means never go against yourself, or others. No judgement, no blame.  Feeling hurt by what others say steals force and energy.

I learned that when we’re not doing our best, there is a gap between the level we’re presently at, and  our best. THE DIFFERENCE (the “gap”) is where depression, anxiety and disillusionment lives.

Knowing that, why not bridge the gap, and go for being the best we can be? Always. And without guilt, fears, or worse yet, worrying about others and their opinions.

When we reach for our personal power, we transcend social conditioning. With clear intent and impeccability.

Who stops us from being free? We stop ourselves. When we move towards constant improvement, we  start applying what Tony Robbins calls CNEI (pronounced KaNei), which stands for Constant Never Ending Improvement.

Isn’t that what life’s all about?

The worse a person is, the less he or she feels it. (It’s called denial) Catching yourself noticing a negative is NOT a weakness.

This awareness makes you stronger if you let it.

“Detection of inner negativity is not a negative act, but a courageously positive act that makes you a new person” says Brian Johnson.
My first thought was, “without the guilt or pre-conditioned nonsense that typically gets in the way.”

Something to think about as we focus on improving ourselves.

What is your gap? That space where you’re at and that place that is your best.

Something to think about. With clarity and intent…

yours in photography,
Robert Provencher



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Guilty by association-The rise and fall of professional photography associations‏

“We are told that talent creates its own opportunities. But it sometimes seems
that intense desire creates not only its own opportunities, but its own
talents.”
~Eric Hoffer~
Warning: the Following newsletter may be offensive to some readers.
GUILTY  BY ASSOCIATION
Associations are pretty guilty at times of keeping people back. Naively we let it
happen to ourselves.  A lot of people join associations; and they can be wonderful
resources, so don’t get me wrong.  I loved going to all my associations. I used to
attend as many conferences and conventions as was possible.
And I love the camaraderie and the friendship and all the events and seminars and
print competitions.  But there’s often the inner politics and all the BS that goes
along with it that complicates things and side tracks issues, and really, their attempt
is to try and keep people in the dark either on an individual level or through
committees and/or board of directors.

Most of these cases are nothing more than frustrated individuals, fearful of your
success, jealous that you are successful, and either not able to succeed themselves
for whatever reason, letting their frustration manifest itself by controlling others
through mandates, by-laws, rules and whatever else the committee or position they
belong to allow as
them to control. It’s sad, but an inevitable reality. It’s called
politics, and it’s human. Simple.

Associations worked at one time, largely because they were the only
game in town.There were no options. So, they created their own
game, their own culture, their own hierarchy, awards, symbols,
rituals, programs, handshakes and secret passwords…all of
which may have worked at one time. But not anymore.
Fortunately we can recognize and by-pass, tolerate the game and know our own
priorities, as long as we are aware and focused. You are in charge of our own
destiny: you get to decide and you get to dictate. Not some committee or sense of
self worth derived from belonging to one.

Don’t let anybody dictate to you what the rules of the game are.  You get to decide
what the rules of the game are.  And you get to decide how far it is you want to go
and how fast you want to get there.  Don’t let external influences, either through
association or individuals or people that you look up to tell you otherwise.

Success in an inner game. It’s our own deal, not contingent on belonging to an
association.  Out of frustration and what seemed like a ridiculous price tag to join,
I did not renew my membership to my own association.
Yes, I dropped out.
I quit what was to me a place that, in spite of all the aforementioned B.S, gave me
huge opportunities and way back when I was starting out, was my life blood
for education and inspiration.
I did however get to express my views to the then current board of directors
at an annual board meeting (sounds so official, don’t it). And although
I sincerely felt that the promises they were then making were to amount
to a hill of beans, and, that the ideas and thoughts that I expressed at that time
were being heard by none (the equivalent of walking into a kinder garden class
and trying to explain velocity- at that age they ain’t ready for complex thoughts and
ideas- same with the “board”- simply not ready) I showed up anyhow and expressed myself.
I stood up and for a few minutes tried to explain to the board what an associations
true purpose was. It was and is a very simple idea.

The ideas and practices behind what drove associations in the past no longer work. They are archaic.

Out dated. So in essence associations need to get with the times. And the times are
all about information. Yes, we’re riding high in the information wave. Many predicted this years ago. (one of my favorites being Alvin Toffler).
An association needs to be two things.
They are:
*a venue for information. Niched, focused information, since information
is plentiful and overload can be an issue nowadays.
*a venue for people of like mind to connect
And do this at low cost. It is NOT a for profit and growth,
unless and until those profits can quickly be rolled back into
benefits that the members can touch, see, feel and experience.
But that’s asking for a lot, especially from a membership that is run
by volunteers.
There are  a few other ideas (IE ethics, rules of conduct,…) that can be thrown into
the mix, but they are miniscule in comparison to the big two ideas I mentioned.
A photography association, in my opinion, cannot be a
policing force. Yes, doctors and lawyers have associations
where they have  the power to remove members, or slap
‘em on the wrist. But we’re photographers. We can’t control
and monitor any more than a music association can control
musicians.
So our best bet is keeping the cost down, sharing ideas, creating
a place where we can do just that, and forgetting all the rest.
Ever heard of the saying: “What is a camel? Answer: A thoroubred
designed by a committee.”
When committees try to tell us how we should behave, and what the “rules” are,
when the rules are not that important,  (unless, again, you’re a doc or lawyer-
which reminds me, why don’t they have more control over financial planners
and stock brokers?)
then the members suffer. And enrollment drops.
Yes, enrollment drops. Membership is not mandatory. Never was. In the past,
you joined if you wanted to learn and grow and make great friends of like mind.

That was then, this is now. Times have changed. Haven’t they? Boy,
have they changed!
But associations haven’t. And they wonder why and what’s happening.
They try some things, but to no more effect and no better results
than moving the deck chairs around on the Titanic.
The core problem, again, has resulted from the ease of information
that is available (the internet in case I need to spell that out for you)
and the pure  immensity that the tidal wave of information
has flooded our industry with, and all other industries with.
For those who are eager, and willing, and have the desire
to grow, the world is at their finger tips. A few clicks and you
can access more information, can walk into
some of the best classrooms, and unlock the secrets to the universe
for free or little cost.
Many online photography forums
So why join? This question needs to be answered.
Why join?
I asked and could not come up with an answer.

What begged the question the most was new members and prospects asking me why
they should join. I couldn’t lie to them anymore. I had no answers for them,
or for myself.

I often thought about events such as WPPI and why they were so successful and
growing. It must be simple: put together a low cost, no nonsense affair
where many can gather, share, grow and learn, and oh yea, a kick
butt trade show, and watch them show up. Simple. Very, very
simple. No bull, no committees (actually they have committees, but
you don’t hear about them the way you do in professional non-profit
associations), no vacuums to fill.
And it works.
And associations can learn and grow. But the people
involved need to get over themselves and see the big picture.
Will this happen? Who knows. Personally, I don’t have much faith.
I hear rumblings from members, prospects and from those who
matter a great deal, the trade.
Time will tell. Meanwhile, I urge you to stay
true to yourself and know what you want and where
you want to go.
Having that on your side will be your greatest asset and tools.
From there your desires and ambitions will track you to
the right information and people.
Achieving that is far, far more complex, and possible
than any other time. The world is at your fingertips.
Just decide…..

yours in photography,

Robert Provencher



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